Shipping & Digital Delivery Policy
Effective 21 October 2026
Vector Notion Digital supplies fully digital software subscriptions, voice-agent services and AI engineering services. No physical products are shipped.
1. How services are delivered
Taicho and Swarit are accessed online through the relevant product account. Subscription access, plan upgrades and purchased credits are delivered electronically after successful payment and any required account verification. Order confirmations and service instructions are provided through your account or registered email address.
2. Delivery duration
Standard online subscription activation and credit allocation are normally immediate after payment confirmation; please allow up to 24 hours for activation. If access is not available within 24 hours, email contact@vectortnotion.com with your product name and payment reference so we can investigate.
Enterprise deployments, onboarding, custom integrations and engineering projects follow the delivery schedule agreed in the written proposal or order form before payment. Timelines depend on the agreed scope and required customer access or approvals. We will communicate any material delay and the revised schedule.
3. Shipping charges and cash on delivery
Shipping charges, couriers, tracking numbers and physical delivery do not apply. We do not offer cash on delivery. Available electronic payment methods and the total payable amount are displayed at checkout or in your order form.
4. Delivery problems and cancellation
Please check that your registered email address is correct and review spam folders for delivery messages. Contact contact@vectortnotion.com for missing access or delivery issues. Cancellation and refunds, including remedies for non-delivery, are covered by our Cancellation & Refund Policy.
Questions? Reach us at contact@vectortnotion.com.